Mount Hermon

Fountain Team Lead

US-CA-Mount Hermon
2 months ago
Job ID
2017-1557
# of Openings
1
Targeted Job Start Date
6/5/2018
Category
Summer Staff
Projected Position End Date
8/18/2018
Type
Seasonal

Overview

Summer Staff - Organized Camp

Position Objective:

 

The Fountain Team Lead works with both the summer staff Fountain Assistants and part time Fountain team at the Espresso Cart, Fountain, and Dining Room to provide oversight and leadership ensuring quality customer service in a manner consistent with MHA’s mission, vision and values.

 

Key Job Accountabilities:        

  • Leads Fountain Team through encouragement, providing direction, leading by example and acting as supervisor when Retail Food Service Manager is unavailable.
  • Discovers customer needs and teaches team how to appropriately suggest product to enhance service and meet sales goals.
  • Responsible to provide prompt courteous service to customers.
  • Reconcile and deposit daily sales to ensure cash drawers are balanced out properly at the end of the day.
  • Make change daily or as needed to ensure cash drawers have sufficient change.
  • Accountable for proper and sanitary preparation of food and drink orders as well as quality and quantity control of food and drink at Espresso Cart and Fountain.
  • Responsible to maintain a clean and sanitary work environment.
  • Responsible for organizing and stocking supplies and displays.
  • Perform any other duties as assigned by Supervisor.

 

Supervisory Responsibilities:

  • Fountain Assistants.

Qualifications

 

General Qualifications:

 

A mature follower of Jesus, still growing and developing in their faith.  Fully in accord with Mount Hermon Association, Inc.’s (“MHA”) mission, vision, values and statement of beliefs.  Committed to living these out personally, and instilling them in the organization.  Of strong moral character and integrity.

 

Education/Certifications/Licenses:

 

  • High school graduate.
  • College experience.
  • Valid California Food Handler’s Card.
  • Valid Driver’s License.

Work Experience:

 

  • Previous food, retail, or sales experience is preferred.
  • Cash handling experience preferred. 

Knowledge, Skills and Abilities:

  • Must have a heart to serve.
  • Must be able to operate calmly and rationally in stressful situations.
  • Must be punctual and responsible individual.
  • Must exhibit great interpersonal skills with people of all ages.
  • Must be observant and attentive.
  • Ability to articulate gospel of Jesus Christ as communicated in Scripture.
  • Mature understanding and respect for authority and peers, as well as camp guidelines and principles.
  • Ability to learn how to use a cash register and make accurate cash and credit transactions.
  • General accounting skills relating to retails sales are preferred.

 

Key Job Accountabilities

Physical Demands:

 

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, and lifting up to 50 lbs.

 

Additional Requirements:

 

  • Will be assigned a secondary role as required for all Summer Staff.
  • Adherence to the basic principles as expressed in Mount Hermon’s Mission, Vision, Values and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

 

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.

 

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